This subcommittee focuses on improvements related to service and care coordination, and service delivery options within managed care.
Objectives include:
- reviewing best practices for care coordination;
- addressing state barriers getting in the way of MCO delivery of care coordination services;
- clarifying terms and definitions of service coordination and service management activities;
- identifying possible improvements to ensure service coordination and service management is consistent across HHSC contract requirements; and, making recommendations on service delivery models, including but not limited to Consumer Directed Services (CDS), Service Responsibility Option (SRO), and Agency option/agency managed option.
Members: Demetria Haffort, Jeff Humber, Robert Shane Kernell, Samantha Moreno, Beth Hughes, Tyra Hinton.
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